Welcome to our shop.

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Contact Us

We're Here to Help You & Your Pup


Whether you have questions about your order, shipping, sizing, or product recommendations, our friendly support team is always happy to help.


Average Response Time


✔Within 24-48 Business Hours

Get in Touch

We recommend including your order number (if applicabbe) to help us assist you more efficiently.

<p>Email Us</p>

Email Us

support@pogopup.com

Our team will respond within 24-48 hours

<p>Live Chat</p>

Live Chat

Chat with our team from 10am-4pm on Weekdays

<p>Leave A Voicemail</p>

Leave A Voicemail

61-0000-0000

Our team will get back to you within 24-48 hours

Customer Support

To help us resolve your request quickly, please include as much relevant information as possible.

This allows our support team to assist you more efficiently.

Please enter your name
Please enter your email
Please select your region code, for example: +86
Please enter your phone number
Please enter your message

FAQ

How long does it take to receive a reply?

Normally within 24–48 business hours.

Can I modify my order?

Yes, before shipping.

Where is my tracking number?

We'll email it after shipment.

How do I start a return?

Visit our Returns & Exchanges page.