Terms & Conditions

Last Updated: July 28, 2026

Welcome to Pogopup. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services available at www.pogopup.com (the "Website").

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the Website immediately.

1. Eligibility

By using this Website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian.

You also agree that all information you provide is accurate, current, and complete.

2. Products

Pogopup offers premium pet products including, but not limited to:

1. Dog apparel
2. Dog accessories
3. Pet travel products
4. Pet toys
5. Pet care accessories

We reserve the right to modify, discontinue, or limit any product without prior notice.

3. Product Information

We strive to ensure all product descriptions, specifications, pricing, images, and availability are accurate.

However, we do not guarantee that all information is error-free.

Product colors may vary depending on your screen settings.

We reserve the right to correct pricing or product errors at any time.

4. Orders

By placing an order, you agree that:

1. All information submitted is accurate.
2. You are authorized to use the selected payment method.
3. Your order is subject to acceptance and availability.

Pogopup reserves the right to refuse or cancel any order for reasons including, but not limited to:

1. Suspected fraud
2. Pricing errors
3. Product availability
4. Violation of these Terms
5. Payment authorization failure

5. Pricing

All prices displayed on the Website are subject to change without prior notice.

Applicable taxes, duties, shipping fees, or customs charges may be added during checkout depending on your shipping destination.

6. Payment

We accept secure payment methods provided through trusted payment partners, including:

1. Visa
2. Mastercard
3. American Express
4. PayPal
5. Apple Pay
6. Google Pay
7. Shop Pay

Payments are processed using secure encryption technology.

7. Shipping

Shipping times displayed on the Website are estimates only.

Delivery delays may occur due to:

1. Customs clearance
2. Weather conditions
3. Carrier delays
4. Public holidays
5. Force majeure events

Additional information is available in our Shipping Policy.

8. Returns & Refunds

Returns and exchanges are governed by our Returns & Refund Policy.

Please review that policy before requesting a return or refund.

9. Promotions & Discounts

Promotional offers, coupon codes, and seasonal discounts:

1. Cannot be combined unless expressly stated.
2. Have no cash value.
3. May exclude selected products.
4. May expire without notice.
5. Cannot be applied to previous purchases.

Pogopup reserves the right to modify or cancel promotional campaigns at any time.

10. User Accounts

If you create an account, you are responsible for:

1. Maintaining password confidentiality
2. Restricting access to your account
3. Updating your account information
4. All activities occurring under your account

Notify us immediately if you suspect unauthorized use.

11. Acceptable Use

You agree not to:

1. Violate any applicable laws
2. Interfere with Website operations
3. Attempt unauthorized access
4. Upload malicious software
5. Copy or scrape Website content
6. Use automated tools without permission
7. Engage in fraudulent activities

Violation of these Terms may result in suspension or termination of your access.

12. Intellectual Property

All content on the Website, including but not limited to:

1. Logos
2. Product images
3. Product descriptions
4. Graphics
5. Videos
6. Icons
7. Website design
8. Trademarks
9. Software

is owned by or licensed to Pogopup and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

13. User Content

If you submit reviews, comments, photos, videos, or other content to Pogopup, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, and distribute such content for marketing and business purposes.

You confirm that you own or have permission to submit such content.

14. Third-Party Services

Our Website may contain links to third-party websites or services.

We are not responsible for their content, privacy practices, or terms of use.

Accessing third-party websites is at your own risk.

15. Disclaimer

The Website and all products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Pogopup makes no warranties regarding:

1. Website availability
2. Accuracy of information
3. Product compatibility
4. Continuous operation
5. Error-free performance

16. Limitation of Liability

To the maximum extent permitted by law, Pogopup shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from your use of the Website or products.

Our total liability shall not exceed the amount paid for the applicable order.

17. Indemnification

You agree to indemnify and hold harmless Pogopup, its affiliates, employees, partners, and service providers from any claims, liabilities, damages, losses, or expenses arising from:

1. Your use of the Website
2. Your violation of these Terms
3. Your violation of applicable laws
4. Your infringement of third-party rights

18. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

19. Force Majeure

Pogopup shall not be liable for delays or failures caused by events beyond our reasonable control, including:

1. Natural disasters
2. Government actions
3. War
4. Labor disputes
5. Internet outages
6. Pandemics
7. Transportation disruptions

20. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Pogopup operates, without regard to conflict of law principles.

21. Changes to These Terms

We reserve the right to modify these Terms at any time.

Any updates will become effective immediately upon posting on this page.

Your continued use of the Website after changes constitutes acceptance of the revised Terms.

22. Contact Us

If you have questions regarding these Terms & Conditions, please contact us.

Pogopup

Email: support@pogopup.com

Website: https://www.pogopup.com